Is the agent meeting the defined SLA time for responding to the customer?
Are th...
Converse
Tag: Conversational AI
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.io...
Voice AI is at the vanguard of innovation, offering a future in which human-computer conne...
The more natural, human-like communication with machines is made possible by conversationa...
Real-time resolutions, happier CX, and cost-saving are a few ways mobile chatbots can be ...
Social media is booming in Southeast Asia, resulting in an influx of social commerce busi...
Technology simplifies life.
Everything from the moment we wake up to when we sleep, we...
As an insurance company, processing claims can be tiring. An insurance chatbot can automa...
The MENA region is full of opportunities for the Insurance and Lending sector. The GCC in...
Even though the banking and financial sector is taking its leap towards the future, custo...
The Middle East Insurance market has seen a systemic shift from disconnected technology t...
With a higher Internet penetration than the global average, businesses in the Middle East...
The insurance and lending sector is a customer-facing business and involves customers rea...
The MENA region is full of opportunities for the Fintech sector. Financial inclusion is l...
Up to 80% of customers say customer experience is as important as the product or service....
Today, an ever-increasing number of businesses are incorporating chatbots into their webs...
Conversational AI in logistics focuses on using the automation process to facilitate the ...
What is user intent in AI? By understanding user intents, AI can answer customers questio...
With Conversational AI in the foodservice domain, there's a significant impact on the cus...